Product Policy
Overview
● 9to5shop Store sells all of the product in UNLOCKED status, whether in Chinese or English version, which buyers can use them in their country normally. Some of the products might have operators' logo like EE, THREE, OPTUS, Airtel, even so they're still working globally.
Product Categories
- 5G/4G CPE & 5G/4G Router & 5G/4G Modem
- 5G/4G Mobile WiFi & 5G/4G MiFi & 5G/4G Portable Hotspot
- Wireless Router / Mesh WiFi Router
Power Adapter
● Due to the different specifications of power adapters used in each country, consumers will not see the option to choose the power adapter specification when placing an order in our store. Our store will configure according to the plug specifications used in the consumer's country, such as Britain, Saudi Arabia and Kuwait use UK plugs, european countries use EU plugs, United States uses US plugs and Australia uses AU plug.
● However, it should be noted that some products such as 5G/4G Mobile WiFi devices do not come with power adapters, only 5G/4G CPE and wireless routers will be equipped with power adapters.
Product Information
● All the products we have been selling are with famous brands like HUAWEI, ZTE, XIAOMI, FiberHome, NETGEAR, ZYXEL, etc, their device details are open and transparent, it's very easy for people to find their specification on BING, GOOGLE or any other websites you know on internet, so when you're looking at our store products and getting any problem or confusion, you can google it to find more information, we think that's a easy thing to do. And by the way, when we say a product with 5G or 4G, that means buyers have to put a sim card to make it work.
Product Status
● 100% New, Almost New, 90-95% New, Used and Refurbished Equipment.
What countries can these products work at?
● If you find one of our devices has the 5G support bands N78 and others, also 4G support bands B1/B3/B5 and others, the device will work in Asia, Europe, Oceania, Africa, Chile, Brazil.
● If you find other device with 4G supporting bands B4/B12/B13/B14/B17/B66/B71, it will be working in the follow countries.
| United States |
| Canada |
| Mexico |
| Antigua and Barbuda |
| Puerto Rico |
| The Bahamas |
| Dominica |
| Dominican Republic |
| Honduras |
| Nicaragua |
| Panama |
| Virgin Islands (United States) |
| Argentina |
| bolivia |
| Colombia |
| Ecuador |
| Peru |
| Paraguay |
| Suriname |
| Uruguay |
| Venezuela |
● If one devices has 4G supporting bands B1/B2/B3/B4 and others then the device will be working in all the countries of the world.
Important note
● Most of the products (99.99%) we're selling works in Asia, Europe, Oceania, Africa, Chile, Brazil.
Contact
● If you think the above description is hard to understand please contact us at anytime by email support@9to5shop.com or phone number +86 18681553038 (Available in Whatsapp).