Return and Refund Policy
Thank you for shopping at 9to5shop, we made it easy to understand our return and refund policy.
- Measures customers need to take for a return and refund
In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement. You can inform us of your decision by: https://9to5shop.com/pages/contact-us
If you live in USA, our return adress:
Kenny Wu, 2235 W 1st Street Brooklyn NY 11223
If you live outside the USA, our return adress:
Andy Zhong, Sai Ge Square, NO.1002, Shen Nan Middle Road,Fu Tian District, Shenzhen China
- Applicable conditions for returns and refunds.
- The time period for accepting returns.
The goods were received in the last 14 days.
- How long the user will receive refund.
After we initiate a refund, Stripe submits refund requests to customer's bank or card issuer. Our customer sees the refund as a credit approximately 5-10 business days later, depending upon the bank.
- Who pays the return shipping cost.
Customer pays the return shipping cost in any condition.
- Contact channels:
3) Phone: Andy Zhong +86 133 0244 7142 (Whatsapp available) 09.00-17.00 GMT+8
4) Company adress:
Shenzen Huiyibang Technology Co. Ltd
Sai Ge Square, NO.1002, Shen Nan Middle Road,Fu Tian District, Shenzhen China